General terms and conditions of sale (GTC)

  1. General and Validity of the GTC

The General Terms and Conditions of Sale (hereinafter GTC) regulate all terms and conditions of sale and services between the Béa-baa (hereinafter bea-baa.com) and its customers.
1.2 Any deviation from these terms and conditions of sale to be effective must be confirmed in writing.

2. Offer

2.1. Offers on the bea-baa.com online shop are non-binding and should therefore not be construed as binding offers. An order is only effective upon confirmation of the order by e-mail or upon dispatch of the ordered goods. The availability of the articles from our suppliers or manufacturers is subject to reservation.
2.2. 2.2. The information provided in our sales documentation (drawings, illustrations and other services) are to be considered as reference values only. They are not binding, unless the characteristics are expressly declared binding in writing.

3. Prices

3.1 All rates charged by bea-baa.com are indicated in CHF (Swiss francs) and Euros and are non-binding. Value added tax (VAT) is not included in the prices indicated.
3.2. We reserve the right to make technical changes, errors and misprints.
3.3. ba-baa may make price changes at any time and without prior notice.

4. Shipping costs

4.1. Unless otherwise stated in the order, all our products via the online shop bea-baa.com are delivered free of shipping costs on Swiss territory and the Principality of Liechtenstein, Europe, America, and Asia.
4.2. Nevertheless, additional delivery costs may be charged if the customer decides to be delivered as soon as possible.

5. Rules

5.1. Delivery shall only be made against prepayment. Payment against invoice is not accepted.
5.2. bea-baa.com accepts credit cards, EC-Direkt/Postcard as well as Stripe as means of payment. The commission rate, published on the website, is due upon payment by credit card or Postcard .
5.3. Payment is also possible by means of a voucher. Only one voucher can be used per order. Vouchers cannot be combined in any form.

6. Delivery

6.1. The articles are delivered exclusively by dispatch. Collection of the goods is not possible for logistical reasons.
6.2. The delivery times indicated are to be considered as indications only. They are not binding. In the event of non-compliance with a delivery date, the customer is entitled to withdraw from the order after a grace period of at least 14 days has elapsed, which the customer shall notify in writing. The customer may not assert any further claims.
6.3. Confirmed orders can be cancelled by bea-baa due to external circumstances beyond its control without any costs being incurred.
6.4. The transport risks are the responsibility of the customer from the moment the order has been entrusted to the carrier. However, any damage to the delivered goods must be notified to the carrier in charge of the delivery as soon as possible, at the latest within 4 calendar days following the handing over of the articles. The original packaging as a whole must be kept in case of a claim. This packaging may only be disposed of with the written consent of the carrier or the bea-baa company.
6.5. The delivery is made to the kerbside. Transport inside buildings is not possible.

7. Warranty

7.1. Unless otherwise agreed in writing, the warranty covers 2 months in accordance with the following stipulations.
7.2. The warranty shall commence on the date of delivery. The guarantee does not apply in the event of a defect attributable to improper use or handling or inappropriate storage conditions. Negligible deviations from the assured quality of the goods do not entitle the customer to warranty claims.
7.3. 7.3. Warranty claims against bea-baa can only be asserted by the direct purchaser; the assignment of warranty claims to third parties is not possible.
7.4. The purchaser is only entitled to repair or exchange (replacement delivery). Any right to withdraw from the contract or to reduce the price is excluded. The decision to repair or exchange an item is at the discretion of the bea-baa company.
7.5. Wearing parts, batteries and accumulators are excluded from the warranty.

8. Exchange and return

8.1. There is in principle no general right to restitution. However, we offer you a right of exchange for 10 days. Items can be returned within 10 days after receipt of the goods. The money will be refunded to you in the form of a voucher. However, the return of the goods must be agreed in advance and requires the written approval of the bea-baa company.
8.2. The merchandise must be complete, in perfect condition, new and in its original packaging. Goods that have been used, assembled or without original packaging are not exchanged.

9. Limitation of liability

9.1. In accordance with these GTC and the other contractual provisions, bea-baa.com commits itself to providing the customer with careful services.
9.2. Claims for damages arising from the impossibility to provide the service, from the breach of contract, from unlawful acts at the conclusion of the contract or from acts of damage are excluded against us, as long as they are not based on intent or gross negligence.
9.3. Liability for indirect damage and consequential damage resulting from incorrect or faulty use is excluded.

10. Data protection

10.1. In accordance with the Swiss Federal Data Protection Act, the Bea-baa is entitled to process data relating to the purchaser obtained in the course of the business relationship, whether they come from the purchaser himself or from third parties.
10.2. Personal customer data, which are treated in strict confidence, are not disclosed to third parties.

11. Changes to the General Terms and Conditions of Sale

11.1. We reserve the right to change the GTC at any time. This applies to the GTC published in the online shop. Orders placed prior to the entry into force of the amended GTC shall continue to be subject to the terms of the GTC in force prior to their amendment.

12. Place of jurisdiction

12.1. The competent jurisdiction for any dispute with Béa-baa shall be Romont, subject to any derogatory clauses of a binding nature. The legal condition is subject to Swiss law.

Béa-baa,
Romont, 30.03.2020